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SunTec - Relationship-Based Pricing and Centralised Billing Solutions White Papers

SunTec - Relationship-Based Pricing and Centralised Billing Solutions

Revenue Leakage – Opportunity Calling! Revenue Leakage has been a universal phenomenon, gnawing up the profit margins of transaction-based industries, especially across their business support systems. Though the Banking industry people are particularly quick in acknowledging the glaring prevalence of revenue leakage, they are not able to pinpoint its source or quantity, or chart methodologies to ensure Revenue Assurance.
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Customer Profitability Vs. Customer Satisfaction: Keep Guessing or Model your Pricing Strategies Most financial institutions do not have a clear understanding of what or who drives their profitability. They make assumptions or guesswork, and most of the time, try and fix their profitability metrics into the 80/20 rule or something similar — the majority of profits (80%) come from a minority (20%) of customers, products or business segments. Is profitability as simple as this? While there is no denying the 80/20 rule, how does an organization find this 20%?
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Banks - Reward Your Customers Incrementally, Based on Their Profitability Financial Institutions (FI) are on the verge of a strategic make-over. The market conditions imply an increased need to generate revenues and customer profitability, to ensure sustainability and future business success. In order to achieve these objectives, the FIs need to devise strategies that leverage customer relationships in a way that has never been done before.
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