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Established Lender Outsources its Mortgage Servicing

Published 25 January 2010 | By HML

A major specialist lender had identified that outsourcing its mortgage administration would enable it to focus its efforts on strategic growth and developing its core business.

HML was approached and engaged by one of the successful names in the UK mortgage market to help it achieve its growth targets. By outsourcing the post-completion mortgage administration on its multibillion pound back book, it would be able to realise cost savings on offices and staff while applying more focus to its new lending and asset trading programmes.

Working in partnership with HML a major project commenced, which saw the mortgage book transferred onto the HML servicing platform via a phased approach over a three month period.

The transfer included multiple variations of residential and buy-to-let loans. Following the decision to outsource its servicing, the lender concentrated its attentions on new lending and portfolio acquisition, and quickly doubled the size of its assets under management. All the loans were placed on the HML servicing platform.