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Case Management

By GDS Link

Whether lending to consumers or businesses your organisation has a need to grow and acquire new clients, and that requires you to process credit applications intelligently, with consistency, and cost effectively.

Leveraging the power and flexibility of DataView360 and coupled with our firm's extensive experience and knowledge of risk mitigation, DataView360 includes a complete Case Management component.

DataView360's Case Management interface supports originations, account review, fraud mitigation and collections. The Case Management interface addresses business process automation through queue management, workflow, prioritisation, exception handling and cross-sell.

This component is ideal for any business looking for a fast, reliable and cost effective new customer acquisition solution. The Case Management application processing solution delivers sophisticated functionality; the component includes:

  • Data capture
  • Worklists
  • Manual review queues
  • Summary screens
  • Detailed views of credit files
  • Exception handling tasks
  • Administrative functions

While much of the Case Management is pre-configured, if required GDS Link engineers can personalise your solution and deliver a system that meets all of your organisation's specific needs, no matter the level of complexity.