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Back Office Systems


To supplement our world-class issuing, acquiring and switching products FIS has a comprehensive range of back-office solutions. Major financial institutions and retailers around the world look to us to help them run the back-office elements of their successful card programs.

Custom Statement Formatter (CSF) – a suite of programmes that turn your current customer messaging, be they printed or online, into targeted and engaging communications that will increase customer loyalty and drive new revenue from cross sales.

Data Navigator® - a comprehensive solution that collects and connects transactional data across the enterprise – allowing you to harness the power of information that resides in every transaction and giving fresh insights into customers and their activities. Helping to improve customer service levels, track fraud patterns or simplify cash management at ATMs, FIS Data Navigator can provide the basis for faster responsiveness, better decision-making and improved operations.

Default Manager - provides the agility and flexibility to accommodate all of your default processes:

  • Collections
  • Recovery
  • Bankruptcy / legal
  • Foreclosure
  • End of term
  • Repossession / liquidation
  • Inventory management

Fraud Navigator™ - controlling payment card fraud remains as one of the single biggest challenges – and opportunities – in the industry for financial institutions, merchants, processors and networks. To combat the proliferation of card fraud, Fraud Navigator offers a robust fraud management solution that enables issuers and acquirers to detect fraud as early as possible to avoid potential loss.