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By Agnitio

Agnitio offers technology for speaker verification and identification in financial services orientated applications. KIVOX is Agnitio's flagship product for speaker verification and identification for enterprise speech applications.

The areas, in which KIVOX is used to help streamline processes, address cost and augment security levels, are:

  • Helpdesk self service such as password reset and one-time password management for internal and external customers.
  • Caller authentication in IVR and call centre applications.
  • Fraud detection using blacklist verification.

KIVOX is a mature, law enforcement grade technology with more than 15 years of development, and delivers:

  • Text independence
  • Language independence
  • Channel independence
  • Unique caller spoofing protection: the industry's most reliable protection against recording and synthesised attacks